Warranty periods may vary depending on the name and type of supplied products. All warranty periods are specified in the contract.
a) Grundfos products (and based on Grundfos products) - 24 months from the date of delivery.
b) Products of other companies supplied by the Company - 12 months from the date of delivery.
c) Extended product warranty is available - 36 months, 48 months. The extended warranty period is also specified in the contract.
d) The warranty period for any product being repaired under warranty is extended by the time of the repair.
e) In the event that a claim for repair or replacement was made in accordance with the terms of this Warranty in circumstances where the defect was not caused by materials or workmanship of the equipment, the Company reserves the right to charge the applicant at its current hourly rates and list prices in relation to the time of any service engineer and any replacement of parts.
f) This warranty is in addition to and does not affect statutory rights as consumers.
g) In case of replacement by the Company, the replaced equipment is returned to the Company and becomes the property of the Company.
h) Diagnostics of equipment, according to the results of which a case of repair under warranty has not been established, is a paid service and is paid by the end customer.
i) No person, firm or company has been given any authority to change the terms of this warranty.
This warranty will apply if the following conditions are met:
a) The equipment has been used and operated in accordance with the manufacturer's recommendations.
b) You are the original purchaser of the equipment and not the assignee or subsequent purchaser of the equipment.
c) You must confirm the purchase date by keeping the original invoice. Without such evidence, the Company reserves the right to reject any such claims in accordance with the terms of this Warranty.
d) Within thirty days from the date of discovery of the defect that entailed liability in accordance with paragraph 1 above, you notify the Company in writing.